At Primacy, we believe digital experiences should be truly accessible to everyone, regardless of ability. While the upcoming 2026 WCAG 2.1 AA requirements for healthcare organizations have accelerated broader conversations around accessibility, for us it has never been about checking a box. We design our systems with inclusivity at the core because accessible design is better design for every user.
Our goal is to help organizations move beyond mere compliance. We build sustainable, accessible digital ecosystems that enhance usability, improve SEO, and reduce long-term legal and operational risks all while delivering a better experience for everyone who interacts with your brand.
Our Accessibility Services
We start by understanding your current digital footprint. Using a mix of automated scanning tools and hands-on testing by accessibility specialists, we identify high-risk areas and opportunities for improvement across your platforms.
- Technical Audits: Evaluating CMS templates, creative assets, CSS/JS frameworks, ARIA implementation, and interactive components.
- Content Audits: Reviewing legacy PDFs, multimedia assets, and editorial structures for accessibility gaps.
- Remediation Roadmaps: Prioritizing fixes based on impact and effort so your resources are used effectively and strategically.
Accessibility isn’t an afterthought—it’s built in from day one. Our development teams integrate WCAG standards at every stage of the build to ensure real-world usability.
- Semantic HTML & ARIA Mastery: Guaranteeing screen readers and assistive technologies can navigate even complex components with ease.
- Keyboard Navigation: Making interactive elements—menus, forms, calculators—fully navigable without a mouse.
- Focus Management: Strategically managing focus in single-page applications and dynamic content updates to keep users oriented and confident.
Even a perfectly built site can become non-compliant if your content team doesn’t have the right tools. We configure your CMS - Drupal, Sitecore, WordPress, or others - to enforce accessibility at the point of creation:
- Mandatory Alt-Text: Ensuring every image has descriptive alternative text.
- Semantic Enforcements: Preventing skipped headings and maintaining proper content hierarchy in the editor.
- Automated Content Checks: Integrating real-time accessibility alerts so editors can fix issues before publishing.
Accessibility isn’t just about the homepage - it’s about every touchpoint where a user interacts with your brand. We ensure compliance across all environments:
- Patient & Member Portals: Secure, accessible authenticated experiences.
- Transactional Workflows: Online scheduling, intake forms, and bill-pay systems.
- Third-Party Integrations: Auditing and styling embedded tools or CRM-driven forms (like Salesforce) to meet accessibility standards.
- Mobile Apps: Native iOS and Android experiences designed for assistive technologies and accessibility features.
Accessibility is no longer optional - it’s a critical component of your technical risk strategy. Falling short can create real-world consequences:
- Regulatory Investigations: Increased scrutiny from the DOJ and OCR.
- Loss of Federal Funding: Especially in healthcare and higher education.
- Legal Liability: Rising digital accessibility litigation across industries.
We help organizations shift from reactive fixes to proactive, automated QA. By embedding accessibility checks into your CI/CD pipeline, every code update is verified to maintain compliance, protecting both your users and your organization.
Is Your Digital Ecosystem Accessible and Ready for 2026?
Remediation takes time—from auditing legacy content to updating core templates. The fastest way to protect your organization is to know where you stand today.
Connect with our Accessibility Team to start your inclusive design journey.